Depending on where you are on your journey the initial meeting will involve getting to know you, your vision, where you are now and where you need to be.
Where are your ‘pain areas’?
Are you meeting current Care Quality Commission regulations, the Key Line’s of Enquiry of, Caring, Safe, Responsive, Effective and Well-LED?
Are you meeting the Fundamental Standards?
What is the quality of the service you are providing?
Is your service efficient, cost effective and profitable?
Working together we will assess the business and the current position and gather information and for analysis. This facilitates us to define your needs to enable us to look at strategic planning that will deliver cost effective and efficient value to your business and its stakeholders.
Hit the road running every day?
'People will aspire to change only when they have established the benefits.’
Once we have established your business pain areas, we will then be able to develop and implement bespoke processes to manage everything from back office issues to the risk management of clients.
Developing user friendly, processes to ensure the smooth running and effective management of the service will free you and your team up to manage the busy and constantly changing day to day challenges.
We believe that your team is pivotal to the success of the adoption of new processes and ‘fit for purpose’ technology. People will aspire to change only when they have established the benefits.
Transitioning to new processes and potentially, new or different technology can be challenging.
First hand experience has shown the team at In-Life Solutions that running services is clearly challenging, however, being open to change and the having the willingness to adopt and implement new and innovative ideas will be a ‘work-life’ changer for your team.
You will find that team collaboration will be enhanced and therefore this is sure to facilitate a more positive client experience.