Depending on where you are on your journey the initial meeting will involve getting to know you, your vision, where you are now and where you need to be.
Where are your ‘pain areas’?
Are you meeting current Care Quality Commission regulations, the Key Line’s of Enquiry of, Caring, Safe, Responsive, Effective and Well-LED?
Are you meeting the Fundamental Standards?
What is the quality of the service you are providing?
Is your service efficient, cost effective and profitable?